Vehicle Service Leader

4 weeks ago


Parramatta Park, Queensland, Australia Tesla Full time

Job Summary

Tesla is seeking a highly skilled Service Manager to lead our service teams and deliver an exceptional customer experience. As a Service Manager, you will be responsible for driving business results, developing and implementing service strategies, and ensuring operational excellence.

Key Responsibilities

  • Lead by example and set the standard for open communication, active problem-solving, and a positive work environment.
  • Develop and implement service strategies to drive business results and exceed customer expectations.
  • Monitor service trends and implement changes to meet the growing demands of the market.
  • Build a team of top talent and mentor the next generation of Tesla leaders.
  • Provide regular coaching and feedback to team members and have a deep knowledge of their strengths and opportunities.

Requirements

  • Prior leadership experience in a service-focused industry, with a strong background in automotive expertise.
  • Bachelor's degree or equivalent professional experience.
  • Experience leading teams and managing a diverse group of roles and responsibilities.
  • Strong analytical thinking, hands-on problem-solving, and a customer-service mindset.
  • Ability to think and plan ahead to give the team the tools they need to be successful.

About Tesla

Tesla is a pioneering electric vehicle and clean energy company that is changing the world. We are committed to making sustainable energy solutions accessible to everyone, and we need talented individuals like you to help us achieve our mission.



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