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Business Process Excellence Lead

1 month ago

Sydney, New South Wales, Australia VGW Full time
Operational Improvement Manager

We are seeking an experienced Operational Improvement Manager to join our team in Sydney. As a key member of our Operations department, you will play a vital role in enhancing operational excellence through process improvement and project management.

About the Role
  • Lead, develop, and implement process optimisation and improvement strategies across various business units.
  • Identify continuous improvement initiatives, projects, activities, and tools that will improve operational efficiency and enhance customer satisfaction.
  • Ensure data quality and integrity forms a cornerstone and foundation of reporting and leading the development of dashboards and reports across various functional areas, facilitating informed decision-making across the organisation.
  • Collaborate with various teams, management, and stakeholders to enhance the usability and aesthetic appeal of data analytics solutions deployed in the organisation.
  • Provide strategic analytical support through data consolidation and analysis to deliver data-driven recommendations and business-critical solutions.

This is a full-time position with an estimated salary of $120,000 - $150,000 per year, depending on experience. We offer a competitive compensation package, including bonuses, benefits, and opportunities for growth and professional development.

About VGW

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games. Our team is passionate about delivering exceptional player experiences and pushing the boundaries of innovation.

Requirements
  • 5+ years of Business Analysis experience
  • 5+ years of change management, process mapping, and optimisation techniques
  • 3+ years of team Management experience
  • Experienced in database concepts, data modelling, and data visualisation tools (e.g., Tableau, PowerBI, Snowflake)
  • Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions
  • Skilled at promoting a cohesive team environment with the ability to work both independently and as part of a high-performing team
  • Experience with anti-fraud and anti-money laundering
  • Experience in the financial and banking sectors
Benefits
  • Competitive salary: $120,000 - $150,000 per year
  • Benefits package, including health insurance, retirement plans, and paid time off
  • Ongoing training and professional development opportunities
  • Flexible work arrangements, including remote work options
  • Opportunities for career advancement and growth