Client Relations Specialist

4 weeks ago

Sydney, New South Wales, Australia Credit Corp Full time

Credit Corp stands as Australia's foremost provider of sustainable financial services tailored for consumers facing credit challenges. Our primary focus lies in debt acquisition and collection services, with a steadfast commitment to delivering responsible financial solutions. We collaborate with our clients to establish manageable repayment plans that enhance their credit profiles while enabling them to remain engaged in their communities.

About the Role:

The ideal candidate will oversee a portfolio of disputes, striving for equitable, practical, and prompt resolutions of grievances directed to external entities, such as the Australian Financial Complaints Authority (AFCA) and the Office of the Australian Information Commissioner (OAIC).

Qualifications:

To excel in this position, you should possess:

  • A degree in law or a related field (preferred)
  • A minimum of three years' experience in dispute resolution
  • Outstanding written communication abilities
  • Familiarity with the Debt Collection Guidelines, National Credit Code, responsible lending practices, and the Privacy Act
  • The capacity to critically evaluate each complaint and propose enhancements to systems or processes to avert future occurrences
  • Availability for full-time employment, Monday to Friday, from 8:30 AM to 5:00 PM

What We Offer:

  • A competitive remuneration package
  • Work-life balance initiatives
  • The opportunity to be part of a dynamic growth phase
  • A commitment to investing in our employees, fostering your development within our organization and beyond
  • Employee benefits platform with various perks and discounts
  • Health and wellness programs, including online fitness sessions, 24-hour support through our Employee Assistance Program (EAP), discounted gym memberships, health insurance, and fresh fruit provided in the office
  • A flexible dress code ranging from smart casual to business attire
  • Facilities for cyclists, including secure bike storage and showers, with amenities provided

The diversity of our workforce is fundamental to our capacity for innovation, growth, and achieving outstanding results for our employees, clients, shareholders, and the broader community. If you possess a natural curiosity, an appreciation for diversity, and a genuine desire to assist others, you will be a valued member of Credit Corp Group.

We are dedicated to fostering an inclusive and diverse workplace by attracting and retaining a workforce that mirrors the community. We encourage applications from individuals of all cultural backgrounds.

We also aim to enhance employment opportunities for Aboriginal and Torres Strait Islander peoples and invite applicants from these backgrounds to apply.

If you are interested in this opportunity, please submit your CV and a cover letter detailing your qualifications for the role.

  • Client Relations Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Richemont Full time

    {"title": "Client Relations Specialist", "description": "Make a Lasting ImpactAs a Client Relations Specialist at Richemont, you will be the face of our company, delivering exceptional customer service to our esteemed clients. Your exceptional communication skills, attention to detail, and solutions-oriented approach will make you a valuable asset to our...

  • Client Relations Specialist

    1 month ago

    Sydney, New South Wales, Australia Richemont Full time

    {"title": "Client Relations Specialist", "description": "Make a Lasting ImpactAs a Client Relations Specialist at Richemont, you will be the face of our company, delivering exceptional customer service to our esteemed clients. Your exceptional communication skills, attention to detail, and solutions-oriented approach will make you a valuable asset to our...

  • Client Relations Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Richemont Full time

    Join Our Team as a Client Relations SpecialistWe are seeking a highly skilled and experienced Client Relations Specialist to join our team at Richemont. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.Key Responsibilities:Provide high-quality customer...

  • Client Relations Specialist

    1 month ago

    Sydney, New South Wales, Australia Richemont Full time

    {"title": "Client Relations Specialist", "description": "Make a Lasting ImpactAs a Client Relations Specialist at Richemont, you will be the face of our company, delivering exceptional customer service to our esteemed clients. Your attention to detail, solutions-oriented approach, and high level of professionalism will make you an invaluable asset to our...

  • Client Relations Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Richemont Full time

    {"title": "Client Relations Specialist", "description": "Make a Lasting ImpactAs a Client Relations Specialist at Richemont, you will be the face of our company, delivering exceptional customer service to our esteemed clients. Your exceptional communication skills, attention to detail, and solutions-oriented approach will make you a valuable asset to our...

  • Client Relations Specialist

    1 week ago

    Sydney, New South Wales, Australia Richemont Full time

    Key Responsibilities:As a Client Relations Specialist at Richemont, you will be responsible for providing exceptional customer service to all Richemont brands and their customers. This includes managing daily operations, such as inventory control, shipments, and return goods, as well as supporting Client Contact/Operations/Logistics Specialists/Supervisor...

  • Client Relations Specialist

    1 month ago

    Sydney, New South Wales, Australia Richemont Full time

    {"title": "Client Relations Specialist", "description": "Make a Lasting ImpactAs a Client Relations Specialist at Richemont, you will be the face of our company, delivering exceptional customer service to our esteemed clients and their customers. Your exceptional communication skills, attention to detail, and solutions-oriented approach will make you a...

  • Client Relations Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Richemont Full time

    About the RoleWe are seeking a highly skilled Client Relations Specialist to join our team at Richemont. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients and ensuring their needs are met.Key ResponsibilitiesProvide high-quality customer service to Richemont brands and their customers,...

  • Client Relations Specialist

    1 month ago

    Sydney, New South Wales, Australia Richemont Full time

    Make a Lasting Impact with RichemontAs a Client Relations Specialist, you will be the face of Richemont, providing exceptional customer service to our esteemed clients and their customers. With your exceptional communication skills, attention to detail, and solutions-oriented approach, you will be the key to delivering a seamless and personalized...

  • Client Relations Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Richemont Full time

    Make a Lasting Impact with RichemontWe are seeking a highly skilled Client Relations Specialist to join our team at Richemont. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients and ensuring their needs are met with precision and care.Key Responsibilities:Provide top-notch customer service...

  • Client Relations Specialist

    1 month ago

    Sydney, New South Wales, Australia Richemont Full time

    Make a Lasting Impact with RichemontAs a Client Relations Specialist, you will be the face of our luxury brand, providing exceptional customer service to our esteemed clients and their customers. Your attention to detail, solutions-oriented approach, and high level of professionalism will make you an invaluable asset to our team.Key Responsibilities:Deliver...

  • Client Relations Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Richemont Full time

    Make a Lasting Impact with RichemontAs a Client Relations Specialist, you will be the face of our company, providing exceptional customer service to our esteemed clients and their customers. Your attention to detail, solutions-oriented approach, and high level of professionalism will make you an invaluable asset to our team.Key Responsibilities:Deliver...

  • Client Relations Specialist

    2 months ago

    Sydney, New South Wales, Australia Richemont Full time

    About the RoleWe are seeking a highly skilled Client Relations Specialist to join our team at Richemont. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients and ensuring their needs are met.Key ResponsibilitiesProvide high-quality customer service to all Richemont brands and their customers,...

  • Client Relations Specialist

    1 month ago

    Sydney, New South Wales, Australia Richemont Full time

    About the RoleWe are seeking a highly skilled Client Relations Specialist to join our team at Richemont. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients and ensuring their needs are met.Key ResponsibilitiesProvide high-quality customer service to Richemont brands and their customers,...

  • Client Relations Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Richemont Full time

    About the RoleWe are seeking a highly skilled Client Relations Specialist to join our team at Richemont. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients and ensuring their needs are met.Key ResponsibilitiesProvide high-quality customer service to Richemont brands and their customers,...

  • Client Relations Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Richemont Full time

    Make a Lasting Impact with RichemontAs a Client Relations Specialist, you will be the face of our company, providing exceptional customer service to our esteemed clients and their customers. Your attention to detail, solutions-oriented approach, and high level of professionalism will make you an invaluable asset to our team.Key Responsibilities:Deliver...

  • Client Relations Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Richemont Full time

    About the RoleWe are seeking a highly skilled Client Relations Specialist to join our team at Richemont. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients and ensuring their needs are met.Key ResponsibilitiesProvide high-quality customer service to Richemont brands and their customers,...

  • Client Relations Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Richemont Full time

    Make a Lasting Impact with RichemontAs a Client Relations Specialist, you will be the face of our luxury brand, providing exceptional customer service to our esteemed clients and their customers. Your attention to detail, solutions-oriented approach, and high level of professionalism will make you an invaluable asset to our team.Key Responsibilities:Deliver...

  • Client Relations Specialist

    1 week ago

    Sydney, New South Wales, Australia Richemont Full time

    Impact and SuccessAs a Client Relations Specialist at Richemont, you will make a significant impact by delivering exceptional customer service to all Richemont brands and their customers. Your high attention to detail and solutions-oriented approach will ensure timely and friendly interactions, resulting in increased customer satisfaction and loyalty.Key...

  • Client Relations Specialist

    1 month ago

    Sydney, New South Wales, Australia Richemont Full time

    About the RoleWe are seeking a highly skilled Client Relations Specialist to join our team at Richemont. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients and ensuring their needs are met.Key ResponsibilitiesProvide high-quality customer service to Richemont brands and their customers,...