Aquatic and Fitness Operations Manager

4 days ago

Brisbane, Queensland, Australia beBeeoperations Full time $110,000 - $130,000

Operations Manager - Aquatic and Fitness

The Y is seeking a highly skilled Operations Manager to oversee the day-to-day management of our aquatic and fitness facilities.

This is an exciting opportunity for a motivated and organised individual to join our team and contribute to the delivery of high-quality services to our members and the community.

The successful applicant will be responsible for operational management, financial management, public relations and marketing, quality assurance and customer service, risk management, performance monitoring, pool operations, strategic and business planning, community liaison, program growth and development, involvement in the YMCA network, research and development.

The ideal candidate will have a tertiary qualification in business or leisure/sports management or a related field, a proven track record (minimum 5 years' experience) in operating an aquatic and health and fitness facility, strong administration and organisational skills, industry experience in all facets of staff management, financial management, marketing, risk management and program and service development, excellent customer service skills, a current driver's license, and a current First Aid and CPR certificate.

Key Responsibilities:

  • Operate and manage the day-to-day activities of the aquatic and fitness facilities
  • Develop and implement strategies for operational excellence, financial sustainability, and customer satisfaction
  • Provide leadership and guidance to staff, promoting a culture of excellence and customer focus
  • Monitor and report on key performance indicators, including membership growth, revenue, and customer satisfaction
  • Collaborate with internal stakeholders to achieve organisational goals and objectives
  • Identify and mitigate risks to the organisation, ensuring compliance with relevant laws and regulations

What We Offer:

A competitive salary and benefits package, professional development opportunities, and the chance to work with a dynamic and values-driven organisation.

How to Apply:

If you are a motivated and experienced operations manager looking for a new challenge, please submit your application, including your resume and a cover letter outlining your qualifications and experience.

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