Senior Liability Claims Manager

3 days ago


Brisbane, Queensland, Australia beBeeLiabilityClaims Full time $65,000 - $80,000

As a seasoned liability claims expert, you will be responsible for the end-to-end delivery of high-quality customer service through coaching and mentoring a team of claim handlers. Your expertise in personal injury and property liability claims, with some experience in financial line claims, will be essential in guiding the team through complex matters.

About the Opportunity
  • You will lead a growing team within an organization on a growth trajectory, providing opportunities to grow into leadership roles.
  • Manage workflow and resources to exceed service level expectations, key performance indicators, and regulatory requirements.
Your Responsibilities
  • Identify opportunities to improve processes and outcomes, collaborating with the team to achieve goals and objectives.
  • Provide technical advice in personal injury and property liability claims, leveraging analysis and experience for sound decision-making.
  • Act as a point of escalation to influence outcomes that support the team and business to achieve its goals and objectives.
About You
  • You will have at least 3 years' experience as a Senior Claims Professional or in a leadership role managing personal injury and property liability claims, with a proven track record of working with various Australian jurisdictions.
  • Strong technical experience in third-party liability claims, with the ability to identify key issues and develop solutions.
  • Sound experience in financial line claims, including employment practice liability claims and tax audits, is highly regarded.


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