Chief Risk Manager

2 weeks ago

Brisbane, Queensland, Australia beBeeClaims Full time $98,999 - $124,999
Job Details

This role involves managing a portfolio of personal injury and property liability claims across various jurisdictions in Australia for corporate clients and insurers. The goal is to achieve cost-effective and timely outcomes from appointment through to settlement.

Key Responsibilities
  • Provide technical advice on personal injury and property liability claims with some exposure to financial line claims, offering opportunities for development in other product lines in the future.
  • Identify opportunities and collaborate with the team leader to exceed service level expectations, key performance indicators, and regulatory requirements.
  • Assist the Team Leader in managing workflow and resources.
  • Participate in claim reviews and performance meetings with clients to discuss claim strategies, risks, and outcomes.
  • Manage a portfolio of sensitive or high-risk claims in accordance with regulatory guidelines and promote a positive risk culture aligned with the risk governance framework.
About You

You will be an experienced liability claims professional, ideally with exposure to financial line claims, who has a proven track record in personal injury and property liability claims across Australian jurisdictions, consistently delivering strong client results.

In addition, you will:

  • Be strategic and solution-focused, delivering high-quality outcomes for clients and the team every time.
  • Communicate effectively and foster a collaborative culture to drive knowledge sharing and skill development.
  • Provide specialist advice on complex claims and act as a subject matter expert for the team.
  • Contribute to continuous improvement, staying up-to-date with legislative changes, market information, and industry trends to enhance processes and outcomes.
  • Handle sensitive or high-risk claims following regulatory guidelines and promote a positive risk culture.
Requirements
  • Possess strong technical experience in third-party liability claims, with at least 3 years' experience.
  • Demonstrate a proven history of managing claims and applying relevant state-based legislation and regulation.
  • Hold tertiary qualifications in law, business, or insurance (desired).
  • Have experience with financial line claims, which is highly regarded; knowledge of employment practice liability and tax audit-related claims is beneficial.

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