Customer Experience Champion

20 hours ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $90,000

At a dynamic company, we are revolutionizing the property industry. Our collaborative team is dedicated to delivering exceptional customer experiences.

Role Overview
  • Resolve customer complaints via phone, email and web chat in an empathetic and professional manner.
  • Balance customer demands and multitask in a fast-paced customer contact environment.
  • Contribute to a high-performing team, striving for performance excellence.
Key Responsibilities
  • Stay digitally savvy, using systems like Zendesk, Slack, Salesforce.
  • Communicate with colleagues at all levels of the organization to find the best customer outcome.
  • Proactively identify opportunities to innovate and improve the employee experience, customer experience and operational efficiency.
  • Provide insightful feedback to enhance REA products and services.
Essential Qualifications
  • 1+ years' experience in a similar corporate or call centre environment.
  • Strong technical proficiency; multitasking skills when dealing with customers.
  • Experience in real estate roles like leasing consultant, property manager or similar.
  • Demonstrated ability to deliver service that promotes customer loyalty and advocacy through clear communication, positive language and empathy.
What We Offer
  • A flexible work approach.
  • Generous leave options including birthday leave and purchase additional leave.
  • Flexible parental leave arrangements for primary and secondary carers.
  • Our community-focused program offers volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity.

We are committed to creating a diverse and inclusive work environment. If you have the necessary skills, dedication and enthusiasm to learn, please get in touch.

  • Customer Experience Champion

    17 hours ago

    Melbourne, Victoria, Australia beBeeCustomerExperience Full time $40,000 - $80,000

    Customer Experience ChampionAbout the RoleDeliver exceptional customer experiences through personalised service and product knowledge.Foster a positive store environment that promotes loyalty and retention.We strive to create an inclusive workplace that values diversity and promotes cultural heritage. Prior retail experience is highly regarded in this...

  • Customer Experience Champion

    3 days ago

    Melbourne, Victoria, Australia beBeeCustomerExperience Full time $70,000 - $90,000

    We are seeking a skilled Customer Experience Champion to join our team. In this role, you will be responsible for delivering exceptional customer service by proactively contacting customers to discuss overdue payments and identifying solutions to bring accounts current.Your primary focus will be on maintaining accurate and comprehensive records of customer...

  • Customer Experience Champion

    25 minutes ago

    Melbourne, Victoria, Australia beBeeLeader Full time $70,000 - $95,000

    Champion of Reuse and Service ExcellenceThe ideal candidate for this position will be a results-driven leader who can drive exceptional customer service in our stores.Key Responsibilities:Lead the Retail Operations Team to deliver outstanding customer experiencesDevelop and implement strategies to maximize sales and improve operational efficiencyCoach and...

  • Customer Champion

    2 days ago

    Melbourne, Victoria, Australia beBeeProfessional Full time $98,765 - $123,456

    Customer Champion RoleWe are seeking a skilled professional to be a trusted guide for customers.In our dynamic finance environment, we need team players who are passionate about learning and growing their careers in banking.As a customer champion, you will listen, empathise, and provide solutions that meet customer needs.Mastery of communication to share...

  • Role: Customer Experience Champion

    6 days ago

    Melbourne, Victoria, Australia beBeeEmployability Full time

    Customer Experience Coordinator Job DescriptionWe're seeking a highly skilled Customer Experience Coordinator to drive our customer-centric culture and improve the customer journey across our projects.The ideal candidate will have experience in guiding customers through processes, ensuring consistent communication and support. They'll be able to understand...

  • Customer Champion

    4 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $80,000

    Are you a customer champion looking for a new challenge?This casual role is based in our Melbourne CBD area and requires you to travel between locations to support our branches and customers. Mileage is paid.The hours of operation are Monday to Friday, 9am to 5:30pm, with the first 8 weeks requiring full-time availability for training and onboarding.We pride...

  • Customer Experience Champion

    11 hours ago

    Melbourne, Victoria, Australia beBeeCustomerCare Full time $60,000 - $85,000

    Job DescriptionWe are an inclusive team powering two iconic brands, providing exceptional customer experiences across multiple channels. Our goal is to empower customers and resolve their issues efficiently.This role offers a unique opportunity for a Customer Care Consultant to join our vibrant team as a brand ambassador. In this position, you will be...

  • Customer Experience Champion

    19 minutes ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $45,000 - $65,000

    Unlock Customer ExperiencesAre you passionate about creating unforgettable experiences for customers? Do you have a knack for bringing warmth and invitation to every interaction?We are seeking an enthusiastic and dedicated individual to join our team as a Customer Assistant.As a Customer Assistant, your mission will be to ignite joy in every customer who...

  • Customer Experience Champion

    1 day ago

    Melbourne, Victoria, Australia beBeeCareer Full time $50,000 - $70,000

    Job OpportunityAs a Customer Assistant, you will be part of a team that delivers memorable customer experiences.ResponsibilitiesProvide exceptional in-store experiences focused on product discovery.Assist with stocking shelves and maintaining store presentation.Bring products to life through storytelling and engagement with customers.Adhere to responsible...

  • Customer Experience Champion

    6 days ago

    Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $100,000 - $160,000

    At Nintex, we are transforming the way people work.We're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers rely on our platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently.We foster a workplace that supports amazing...