Occupational Rehabilitation Professional

2 weeks ago

Tamworth, New South Wales, Australia WorkFocus NSW Full time

About Us



At WorkFocus NSW, we empower individuals to regain their independence and achieve their goals through innovative occupational rehabilitation services.



We have a strong commitment to supporting our clients and helping them return to better health and life. Our team of allied health professionals champions the health benefits of good work, providing a range of services to prevent and minimize the social, physical, psychological, and financial consequences of injury and illness.



The Role

We are seeking an experienced OCCUPATIONAL REHABILITATION PROFESSIONAL to join our team in NSW. As an Occupational Rehabilitation Specialist, you will play a vital role in the success of our Regional Work Focus team by managing some of our largest customers.



You will draw upon your extensive experience and strong profile within the industry to deliver services and implement Service Agreements with key customers requiring a specific focus as per business unit needs.



  • Maintain quality across customer as per SLA requirements in regard to rates, costs and durations
  • Implement services as per Customer SLAs
  • Coach team member to undertake work in accordance with customer requirements
  • Complete internal and external customer critical case reviews to drive strategy and good rehab on all claims
  • Represent WFA at public forums and on various committees as required


Your Background

To be successful in this role, you will need:



  • Qualifications and relevant professional registration in Occupational Therapy, Physiotherapy, Exercise Physiology, Psychology or Rehabilitation Counselling (AHPRA, ESSA, ASORC, RCAA)
  • Significant occupational rehabilitation industry experience
  • Specialist knowledge and skillset with a solid reputation and profile within the industry
  • Demonstrated experience in the delivery of occupational rehabilitation services and strategic management of a portfolio
  • Customer service orientation with experience managing customer service agreements
  • Demonstrated ability to independently generate referrals and build portfolio
  • Strong communication and interpersonal skills with experience training, coaching and developing others
  • Willingness to travel (car and license essential)


What We Offer

We offer a competitive salary package including:$110,000 - $130,000 per annum, truly flexible working arrangements, opportunities for career advancement, and a comprehensive benefits program.



Our fast-growing team of more than 3,500 people around Australia represents a huge array of life experiences, skills, and ways of thinking. We value all these differences and are committed to creating an inclusive workplace where everyone feels welcome and supported.



We are an Equal Opportunity Employer, proudly welcoming people with disability, including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers, and Indigenous Australians to our team.



We are happy to adjust our recruitment process to support accessibility needs.

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