Occupational Rehabilitation Specialist

1 day ago

Tamworth, New South Wales, Australia WorkFocus NSW Full time
About the Role

We are seeking an experienced Occupational Rehabilitation Specialist to join our team in New South Wales. As a key member of our Regional WorkFocus team, you will play a vital role in delivering services and implementing Service Agreements with our clients.

Key Responsibilities:
  • Maintain quality across customers as per SLA requirements in regard to rates, costs and durations
  • Implement services as per Customer SLAs
  • Coach team members to undertake work in accordance with customer requirements
  • Complete internal and external customer critical case reviews to drive strategy and good rehab on all claims
  • Represent WFA at public forums and on various committees as required
Requirements:
  • Qualifications and relevant professional registration in Occupational Therapy, Physiotherapy, Exercise Physiology, Psychology or Rehabilitation Counselling (AHPRA, ESSA, ASORC, RCAA)
  • Significant occupational rehabilitation industry experience
  • Specialist knowledge and skillset with a solid reputation and profile within the industry
  • Demonstrated experience in the delivery of occupational rehabilitation services and strategic management of a portfolio
  • Customer service orientation with experience managing customer service agreements
  • Demonstrated ability to independently generate referrals and build portfolio
  • Strong communication and interpersonal skills with experience training, coaching and developing others
  • Willingness to travel (car and license essential)
What We Offer
  • A competitive salary package up to $90,000 per annum depending on experience, plus benefits including flexible working arrangements, career development opportunities, and a comprehensive employee assistance program.
  • The opportunity to work with a multi-award-winning team that champions the health benefits of good work and supports individuals to achieve their goals.
  • A dynamic and supportive work environment that values diversity, inclusion, and employee well-being.

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