Dispute Resolution Professional

22 hours ago

Melbourne, Victoria, Australia beBeeResolution Full time $100,000 - $140,000
">Dispute Resolution Lead

We are seeking an experienced Dispute Resolution professional to lead our team and drive effective resolution of disputes between injured workers, employers, and insurers.

","
  • Collaborate with senior management to develop a proactive approach to dispute resolution and conciliation.
  • Lead and manage a team of dispute resolution professionals, providing supervision, coaching, and performance development.
  • Oversee the intake, assessment, and resolution of disputes, ensuring compliance with relevant legislation and policy.
  • Promote early resolution practices, including conciliation.
  • Liaise with internal and external stakeholders, including legal representatives and regulatory bodies.
  • Monitor team performance and contribute to strategic planning and service improvement initiatives.
","About You:","
  • You have a strong background in dispute resolution, case management, or legal services.
  • Demonstrated experience in managing complex disputes, preferably in a Vic Workers Compensation or regulatory environment.
  • Strong understanding of early resolution principles and Victorian Worker's Compensation legislation.
  • Excellent communication, negotiation, and stakeholder engagement skills.
  • Proven ability to lead teams in high-pressure environments with empathy and professionalism.
","What We Offer:","
  • A collaborative and innovative team culture.
  • Flexibility to work from home when fully trained.
  • A comprehensive wellbeing program with discounted health insurance and gym membership.
  • Access to discounts at over 350 retailers through our rewards program.
  • Entitlement to an annual tenure and performance-based recognition reward.
  • Comprehensive learning and development support.

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