Japanese Customer Experience Professional

5 days ago

Perth, Western Australia beBeeCustomerExperience Full time $60,000 - $80,000

Job Description

\

We are seeking a skilled CX Specialist who is fluent in Japanese and English to join our team.

\

This role offers an exciting opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees.

\

You will be responsible for delivering excellent customer service and managing the needs of our customers through various communication channels.

\

Main Responsibilities:

\
  • \
  • Provide exceptional customer service via phone, email, and live chat\
  • Support multiple products after receiving required training\
  • Handle high volumes of inquiries from clients and customers professionally\
  • Maintain individual KPIs and team goals\
  • Understand and implement business strategies to improve customer service\
  • Identify opportunities for process improvements\
\

Requirements

\
  • \
  • Native-level Japanese or JLPT N1 qualification\
  • Excellent telephone manners and communication skills\
  • Strong listening skills, critical thinking, and attention to detail\
  • Minimum typing speed of 35 words per minute\
  • Willingness to work rotating shifts, including weekends and public holidays\
  • Ability to work independently and as part of a team\

  • Customer Experience Specialist – Japanese Speaker

    5 days ago

    Perth, Western Australia Agoda Full time

    Customer Experience Specialist – Japanese Speaker (Yokohama, requires relocation to Yokohama) Location: Yokohama, Japan (relocation required). The Opportunity If you are looking for a rewarding and exciting career in customer service, we want you We are currently recruiting Customer Experience Specialists to be based in our Yokohama office. This...

  • Customer Experience Specialist – Japanese Speaker

    5 days ago

    Perth, Western Australia Agoda Full time

    Customer Experience Specialist – Japanese Speaker (Yokohama, requires relocation to Yokohama)Location: Yokohama, Japan (relocation required).The OpportunityIf you are looking for a rewarding and exciting career in customer service, we want you We are currently recruiting Customer Experience Specialists to be based in our Yokohama office. This is a...

  • Customer Experience Professional

    2 days ago

    Perth, Western Australia beBeeCustomer Full time $40,000 - $60,000

    As a customer-focused professional, you will join our vibrant and energetic team. We value our team members and are looking for talented individuals who share our passion for delivering exceptional customer experiences.Why You'll Thrive with UsFlexible working arrangements including hybrid optionsSupportive team environment with regular social...

  • Lead Customer Experience Professional

    3 days ago

    Perth, Western Australia beBeeCustomerService Full time $120,000 - $145,000

    Customer Service Lead:">The role requires a professional to lead and manage the customer service team, responsible for delivering exceptional customer experience through effective communication and problem-solving skills.Key responsibilities include managing customer interactions, resolving complaints, and providing product information to...

  • Customer Service Specialist

    3 days ago

    Perth, Western Australia beBeeCustomer Full time $72,000 - $108,000

    This is an exciting opportunity to develop your customer service skills in a fast-paced work environment. As a specialist, you will be responsible for delivering exceptional experiences and managing customer needs through various communication channels.Main ResponsibilitiesProvide outstanding service and manage inquiries via phone, email, and live...

  • Professional Customer Experience Specialist

    3 days ago

    Perth, Western Australia beBeeCustomer Full time $45,000 - $80,000

    We are on the hunt for individuals who share our passion for delivering exceptional customer experiences.About the RoleAs a customer service agent, you will be responsible for handling inbound and outbound calls, assisting customers with their inquiries using effective communication to build rapport and deliver engaging customer experiences.Key...

  • Sales Professional

    3 days ago

    Perth, Western Australia beBeeCustomer Full time $50,000 - $74,000

    Seasonal Sales Consultant OpportunityWe are seeking a sales professional to provide exceptional customer experiences over the festive season.As a Seasonal Sales Consultant, you will be responsible for delivering excellent service, maintaining visual merchandising standards, and contributing to the smooth operations of the store.The ideal candidate is...

  • Business Development Executive

    3 days ago

    Perth, Western Australia beBeeRelationship Full time $90,000 - $130,000

    Client Relationship ManagerThe Japanese Corporate Banking Department provides banking and financial services to support businesses of Japanese companies operating in Australia. Our customer relationships are typically part of a global relationship network originated in Japan.We offer lending, deposit, FX and other market and derivative products, banking...

  • Associate, Relationship Manager

    4 weeks ago

    Perth, Western Australia MUFG Full time

    Associate, Relationship Manager - Japanese CorporatesJoin to apply for the Associate, Relationship Manager - Japanese Corporates role at MUFGAssociate, Relationship Manager - Japanese Corporates2 days ago Be among the first 25 applicantsJoin to apply for the Associate, Relationship Manager - Japanese Corporates role at MUFGDo you want your voice heard and...

  • Associate, Relationship Manager

    4 weeks ago

    Perth, Western Australia MUFG Full time

    Associate, Relationship Manager - Japanese CorporatesJoin to apply for the Associate, Relationship Manager - Japanese Corporates role at MUFGAssociate, Relationship Manager - Japanese Corporates2 days ago Be among the first 25 applicantsJoin to apply for the Associate, Relationship Manager - Japanese Corporates role at MUFGDo you want your voice heard and...