Retail Experience Manager

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $80,000 - $98,000

Transform Customer Experiences

This position entails leading a team of retail professionals to drive exceptional customer experiences in a dynamic environment.

Your Key Responsibilities:

  • Team Leadership: Develop and inspire a high-performing team to deliver outstanding results and exceed customer expectations by fostering an inclusive culture.
  • Retail Expertise: Oversee day-to-day operations, ensuring the store is welcoming, engaging, and delivering positive energy through strategic execution.
  • Customer Service: Resolve customer enquiries with patience and a focus on delivering exceptional service, thereby enhancing customer satisfaction.
  • Training and Development: Assist in onboarding new team members and equip them with the necessary tools and knowledge to surprise and delight customers, driving employee growth and development.

What Makes You a Great Fit?

  • You have experience in the retail environment and possess innovative practices that promote efficiency and productivity.
  • You are a problem-solving pro with the ability to make thoughtful and well-informed decisions that drive business success.
  • You are results-driven and charismatic, thriving in a collaborative environment where you support your team to be their best selves and work together towards common goals.

About Us:

We value diversity and inclusion and are committed to providing an equal employment opportunity to all job seekers and supporting employees through employee-led networks and diversity initiatives.

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