Ambitious Customer Experience Leader Wanted

1 week ago

Adelaide, South Australia beBeeRetail Full time $70,000 - $120,000
**Concession Manager Job Description**

We are seeking passionate brand ambassadors to contribute to our team's performance in a dynamic retail environment.

This role involves delivering exceptional customer experiences, leading store operations excellence, and building strong relationships with customers and colleagues.

Key responsibilities include:

  • Using data and reports to inform business decisions and drive sales growth.
  • Cultivating a culture of collaboration and learning within the team.
  • Leading stock management and loss prevention activities to minimize losses.
  • Attracting, engaging, and retaining top talent to build a high-performing team.
  • Maintaining a safe and healthy work environment for all staff and visitors.
  • Building and maintaining a robust store roster that balances customer needs with team requirements.
  • Communicating the brand and business strategy to the team and promoting a shared sense of purpose.

Attributes you possess:

  • A passion for fashion and commitment to professional personal presentation.
  • Strong leadership skills with experience in delivering exceptional customer and team experiences.
  • Ability to manage budgets, interpret financial reports, and generate efficient rosters.
  • Experience managing team performance, productivity, training, and development.
  • Excellent communication and interpersonal skills to build strong customer relationships.

Benefits include:

  • A competitive remuneration package with quarterly incentives.
  • Seasonal product allowances and generous discounts on branded products.
  • Excellent career progression opportunities across the group.
  • Leadership development programs to inspire teams and lead strategy.
  • A global business with over 600 stores and 6,300 team members.
  • Annual National Retail Conference to drive connection and foster a culture of learning and evolution.

Our business is built on a legacy of expertise and sustainability, offering unique style for every occasion.

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