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Senior Financial Lines Specialist
3 weeks ago
We are seeking an experienced and skilled professional to fill the role of Senior Claims Advisor. In this position, you will be responsible for providing high-level expertise and managing claims under Directors & Officers (D&O), Professional Indemnity, and other financial lines classes of business to determine coverage.
You will serve as an advisor to a portfolio of SME to Corporate top ASX large clients, building trust, delivering exceptional service, and maintaining effective working relationships. Your primary focus will be on handling specialist financial lines claims with a focus on client advocacy, providing high-quality technical advice and support to clients, from the first notification for submission to the insurer through to final settlement.
Your responsibilities will include:
- Handling specialist financial lines claims with a focus on client advocacy.
- Providing high-quality technical advice and support to clients, from the first notification for submission to the insurer through to final settlement, ensuring the client's best interests are always protected.
- Offering technical advice to clients and brokers on policy coverage and interpretation, advocating for clients in relation to insurer indemnity denials.
- Responding to queries from brokers and clients, conducting meetings and liaising with clients, insurers, claimants, and external providers.
- Managing moderate to complex claims in accordance with the company's processes and Client Service Agreements.
- Identifying opportunities for claims referral and collaborating with our Advocacy team on claims issues.
To be successful in this role, you will need:
- Ideally 3-5 years of insurance claims experience, preferably in financial lines.
- A Law Degree and experience in the legal environment and/or ANZIIF qualifications will be advantageous but not a prerequisite.
- Excellent oral and written communication skills.
- Ability to maintain and strengthen relationships with clients, insurers, and their respective agents and representatives.
This is a hybrid role that has a requirement of working at least three days a week in the office. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
OthersMarsch McLennan is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion, beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
