Customer Service Ambassador
24 hours ago
We are seeking a dedicated and customer-focused individual to join our team in a full-time Customer Service role.
About the Role- This is a fantastic opportunity to work in a fast-paced environment, providing exceptional service to customers across multiple channels.
- You will be responsible for connecting customers with our products and services, planning itineraries and bookings, and converting enquiries into bookings.
- As part of our team, you will collaborate with colleagues to design and deliver solutions, develop consulting skills, and contribute to team goals.
- Customer Service: Provide high-quality service to customers, addressing their queries and resolving issues promptly.
- Planning and Booking: Plan itineraries and bookings, and convert enquiries into bookings.
- Solution Design: Collaborate with colleagues to design and deliver solutions that meet customer needs.
- Teamwork: Work collaboratively with colleagues to achieve team goals and objectives.
- CUSTOMER SERVICE SKILLS: Strong customer service skills, with a passion for serving the local community.
- SELF-MOTIVATED: Self-motivated, results-driven, detail-oriented, and able to protect customer privacy.
- COMMUNICATION SKILLS: Excellent communication and teamwork skills, with a willingness to go beyond your role to support peers.
We value well-being, ideas, and success. If you are a customer service extraordinaire and want to make a difference in the lives of others – we want to hear from you.
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