
Food and Beverage Ambassador
2 weeks ago
About Us
At our esteemed establishment, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our discerning guests.
We are seeking a skilled Food and Beverage Attendant to join our team. In this pivotal role, you will be responsible for ensuring our guests receive top-notch service and have a memorable experience.
Key Responsibilities:
- Greet and Seat Guests: Welcome guests warmly, assist with seating arrangements, and provide them with menus.
- Take Orders: Knowledgeably describe menu items, answer questions, and take orders accurately, noting any special requests or dietary restrictions.
- Serve Food and Beverages: Deliver food and drinks promptly and ensure they are presented according to standard.
- Check on Guests: Regularly check in with diners to ensure they have everything they need and address any concerns.
- Maintain Cleanliness: Keep the area clean and well-organised, including clearing tables, resetting, and restocking.
- Collaborate with Kitchen Team: Communicate orders to the kitchen and ensure that food is prepared correctly and delivered promptly.
- Handle Payments: Present bills to guests, process payments accurately.
- Upsell and Promote: Suggest additional menu items, specials, or beverages to enhance the guests' experience.
- Handle Guest Requests: Address special requests and accommodate guests' needs to the best of your ability.
Requirements:
- Previous experience in a similar role.
- Proven knowledge of food and beverage items, including wine and cocktails (training will be provided).
- Ability to stand for extended periods and lift heavy items.
Benefits:
- Incredible team member discounts from day one.
- 50% off stays at our hotels.
- Rapid career growth opportunities through our network.
- Local community involvement, volunteering, and charitable giving.
About Our Team
We are a dynamic and diverse team dedicated to providing exceptional service and creating unforgettable experiences for our guests. If you share our passion for hospitality and service excellence, we would love to hear from you.
Contact Information
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