Process Transformation Specialist

7 hours ago

Sydney, New South Wales, Australia beBeeTransformation Full time $180,000 - $200,000
Process Transformation Specialist

We're seeking an accomplished Process Transformation Specialist to lead our efforts in simplifying processes and putting customers at the forefront.

  • You will shape and deliver large-scale process improvements focused on enterprise portfolios, utilizing advanced capabilities like Lean Six Sigma and automation to drive efficiency and impact.
  • Partner with senior leaders to remove friction and ensure seamless experiences for our customers, from product launch to ongoing relationships.
About You
  • A proven leader with extensive experience in transformation, process design, and customer experience leadership, having demonstrated impact across business and consumer environments with an ICT focus.
  • Certified Lean Six Sigma Black Belt (or Master Black Belt) with a track record in automation and RPA.
  • A strong commercial acumen, balancing business performance with customer-centric outcomes.
  • Skilled in developing talent, building capability, and championing continuous improvement.
Key Responsibilities
  1. Leverage advanced process improvement techniques to simplify processes and improve efficiency.
  2. Develop and lead a process transformation strategy that puts customers at the center.
  3. Collaborate with senior leaders to drive change and achieve business objectives.
  4. Mentor and develop high-performing teams to deliver exceptional results.

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