Process Transformation Specialist
1 day ago
Job Title: Process Transformation Specialist
We're seeking a seasoned professional to lead process transformation initiatives.
We're committed to delivering exceptional customer experiences. Together, we can achieve outstanding results while having fun along the way.
We are building tomorrow's services today.
Our team consists of experts who look after developing our products and services. We have end-to-end responsibility for our business, covering product development, growth strategies, loyalty programs, and process improvement.
A key part of our agenda is Cards Modernisation, a multi-year initiative to build a group-wide capability leveraging cloud technology, rationalising multiple platforms, enabling personalisation, resilience, and productivity.
Do meaningful work
In our Process Simplification squad, you'll play a crucial role in our transformation agenda, delivering process simplification across all card domains, including Credit, BNPL, Debit, and Corporate. You will deliver an exceptional customer experience through re-designing credit card processes, controls, reporting, and macros as we progress the Cards Modernisation Program.
Key Responsibilities:
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