Current jobs related to Senior IT Support Specialist - Melbourne, Victoria - Information & Communication Technology | Help Desk & IT Support

  • Senior IT Support Specialist

    1 month ago

    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is seeking an experienced IT ServiceDesk Engineer to join a dynamic team in the healthcare sector.As a key member of the IT team, you will provide Level 1 support to users, working closely with a team of IT specialists to resolve service desk tickets and complex issues.Key Responsibilities:Assist the Level 1 team in resolving service desk...

  • IT Support Specialist

    13 hours ago

    Melbourne, Victoria, Australia Milestone IT Full time

    Milestone IT seeks a highly skilled and detail-oriented IT Support Specialist to join our team. As an IT Support Specialist, you will play a vital role in providing technical assistance to internal users, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT infrastructure.**Job Overview:**This is a full-time position that...

  • Senior IT Support Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Kinetic IT Full time

    About the OpportunityWe're seeking a highly skilled Senior Service Desk Technician to join our team at Kinetic IT, bringing technical expertise to support our diverse customer base.This is a permanent full-time role based in Melbourne CBD, with flexibility to work from home (WFH) and office throughout the week.As a confident resolver, you'll work effectively...

  • IT Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is seeking an experienced IT Support Specialist to join a great team in Perth. As a Helpdesk Engineer, you will provide Level 1 support to users over the phone, working with a small team of IT specialists.Key Responsibilities:Providing IT support over the phoneProviding first-level support and logging ticketsOffering excellent customer...

  • IT Support Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is currently working with a brilliant organization that has an exciting opportunity for an experienced IT Support Specialist to join a great team.Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone.Key Responsibilities include:Providing IT support over the phoneProviding first-level support...

  • IT Support Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is seeking an experienced IT Support Specialist to join a great team in Perth. The successful candidate will provide Level 1 support to users over the phone, working with a small team of IT specialists.Key Responsibilities:Providing IT support over the phoneProviding first-level support and logging ticketsProviding excellent customer...

  • IT Support Specialist

    7 days ago

    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    At Information & Communication Technology | Help Desk & IT Support, we are currently seeking an experienced IT Support Specialist to join our team in Perth.The successful candidate will be responsible for providing Level 1 support to users over the phone, working closely with a small team of IT specialists to ensure seamless delivery of IT services.Key...

  • Senior Technical Support Specialist

    1 week ago

    Melbourne, Victoria, Australia Kinetic IT Full time

    About This OpportunityAt Kinetic IT, we are seeking a highly skilled Senior Service Desk Technician to join our crew. As a key member of our team, you will be responsible for delivering exceptional customer service and technical support to our diverse customer base.This is a permanent, full-time role based in Melbourne CBD, with flexibility to work from home...

  • IT Support Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Zone IT Solutions Full time

    We are seeking a skilled IT Support Specialist to join our team at Zone IT Solutions. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and infrastructure.Key Responsibilities:Provide technical support and assistance to our team members and clients.Monitor and maintain our IT systems and...

  • "IT Support Specialist"

    13 hours ago

    Melbourne, Victoria, Australia Milestone IT Full time

    Milestone IT is seeking an experienced IT Helpdesk Support to work on a part-time basis, providing level 1 support to users both on and off-site. This role involves working with a small team of IT specialists and requires excellent customer service skills.The ideal candidate will have a detailed knowledge of ticketing systems, Windows 10 Operating Systems,...

  • Senior Network Infrastructure Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Zone IT Solutions Full time

    Job Title: Senior Network Infrastructure SpecialistAbout the Role: We are seeking a highly skilled and experienced Senior Network Infrastructure Specialist to join our team at Zone IT Solutions.Key Responsibilities:* Design and implement scalable and resilient network infrastructure solutions* Develop and maintain in-depth knowledge of network protocols,...

  • IT Support Specialist

    1 month ago

    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is seeking an experienced IT Helpdesk Support Engineer to join a dynamic team in Perth.This is a fantastic opportunity for someone looking to provide Level 1 support to users over the phone and work with a small team of IT specialists.Key Responsibilities:Providing IT support over the phone and via ticketing systemsLogging and resolving...

  • Senior Governance Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Latitude IT Full time

    About the RoleWe are seeking a highly skilled Senior Governance Specialist to join our team at Latitude IT. As a key member of our risk management team, you will be responsible for shaping and implementing cyber risk principles, frameworks, and policies across the organization.Key ResponsibilitiesAssess and monitor the organization's cybersecurity risk...

  • Senior Governance Specialist

    1 month ago

    Melbourne, Victoria, Australia Latitude IT Full time

    About the RoleWe are seeking a highly skilled Senior Governance Specialist to join our team at Latitude IT. As a key member of our organization, you will play a critical role in shaping and implementing cyber risk principles, frameworks, and policies across the company.Key ResponsibilitiesRisk Oversight: Assess and monitor the organization's cybersecurity...

  • IT Support Specialist

    1 month ago

    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is seeking an experienced IT Helpdesk Support Engineer to join a dynamic team in Perth.This is a fantastic opportunity for someone looking to provide Level 1 support to users over the phone and work with a small team of IT specialists.Key Responsibilities:Provide IT support over the phoneLog tickets and provide first-level supportOffer excellent...

  • IT Support Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is currently working with a leading organization in Perth to fill an exciting opportunity for an experienced IT Helpdesk Support Engineer.As a member of a small team of IT specialists, you will provide Level 1 support to users over the phone, ensuring timely and effective resolution of technical issues.Key Responsibilities include:Providing IT...

  • IT Support Specialist

    1 week ago

    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is working with a leading organization to find an experienced IT ServiceDesk Engineer to join a dynamic team.The successful candidate will provide Level 1 support to users over the phone and work closely with a small team of IT specialists.Key Responsibilities:Providing IT support over the phoneProviding first-level support and logging...

  • IT Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is currently working with a brilliant organization that has an exciting opportunity for an experienced IT ServiceDesk Engineer to join a great team.Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone.Key Responsibilities include:Providing IT support over the phoneProviding first-level...

  • IT Support Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is currently working with a leading organization in Perth to find an experienced IT Helpdesk Support Engineer to join their IT team.The successful candidate will be responsible for providing Level 1 support to users over the phone, working closely with a small team of IT specialists to resolve technical issues.Key Responsibilities:Providing IT...

  • IT Support Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Unlock Your Potential as a Skilled IT Support SpecialistWe're seeking a talented and detail-oriented IT Desktop Support Engineer to join our Information & Communication Technology team. As a key member of our Help Desk & IT Support team, you'll play a vital role in delivering exceptional onsite face-to-face support to our users.Key Responsibilities:Provide...

Senior IT Support Specialist

2 months ago

Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

Milestone IT is seeking an experienced IT ServiceDesk Engineer to join a dynamic team in the healthcare sector.

As a key member of the IT team, you will provide Level 1 support to users, working closely with a team of IT specialists to resolve service desk tickets and complex issues.

Key Responsibilities:

  • Assist the Level 1 team in resolving service desk tickets and escalate complex issues to the Engineering Team.
  • Work with the Engineering Team as a cross-over resource to resolve technical issues.
  • Mentor the L1 service desk team and help develop documentation.
  • Provide support for Active Directory, operating system builds from images, and troubleshooting.
  • Perform proactive and reactive troubleshooting to identify potential problems.
  • Provide reports as requested by management or the customer.

Requirements:

  • Minimum of 2-3 years experience in Level 2 support.
  • Detailed knowledge and experience of Microsoft Office Suite.
  • Detailed knowledge of various desktop and server operating systems.
  • High level of experience with O365.
  • Strong networking knowledge.
  • Strong understanding of Citrix.
  • Friendly, welcoming, and professional with good telephone manners.
  • Well-presented, hardworking, and enjoys working in a team.
  • Excellent written and verbal communication skills.
  • Ability to work well independently and productively within a small team environment.