Studio Manager, Multimedia and Immersive Technologies

2 weeks ago

Sydney, New South Wales, Australia UNSW Australia Full time

About UNSW Australia:

UNSW Australia is a leading provider of quality education and research opportunities.

About the Role:

The Studio Manager - Multimedia and Immersive Technologies is responsible for supporting students, researchers and staff from across UNSW Australia. This role has a broad AV and IT knowledge, as well as a specialist expertise in cutting-edge and established Audio visual technology, implementation, practices and technologies.

Key Responsibilities:

  • Engage with diverse university groups to gather feedback, test educational theories, and refine AV and immersive technology applications.
  • Facilitate feedback loops by organizing regular meetings and forums to collect and analyze feedback from university stakeholders, driving continuous improvements in technology deployment and user experience.
  • Coordinate showcases, arranging and managing with internal and external companies, clubs, groups, and organizations to demonstrate the capabilities and educational impact of new AV and immersive technologies.
  • Promote the research and development of the studio process, working closely with academic and internal IT departments to market and publicize innovative work in multimedia and immersive technologies.
  • Enhance external collaboration by developing and maintaining relationships with industry partners and external entities to enhance technology offerings and ensure the university remains at the cutting edge of educational technology.
  • Provide multimedia and immersive technology guidance and support to UNSW lecturers in the studio through training and workshops.
  • Support and coordinate the continuous deployment of audio-visual system installations, including integration of technology, immersive, VR, holograph, and audio spaces and technologies, within the studio space.
  • Provide on-site guidance and coaching to audio visual team and team leaders in the delivery of administrative, technical, and professional services, including providing advice on procedures, systems, priorities, and coordinating budgets for installation, maintenance, and design programs.
  • Support multimedia and immersive technologies in the studio, including video, audio, musical, virtual reality, augmented reality, generative AI, metaverse concepts, and robotics technologies.
  • Support software associated with multimedia and immersive technologies in the studio and for individual computers, managing specialist software and coordinating with UNSW IT teams to ensure software runs successfully.
  • Monitor usage and feedback of the studio to provide advice and recommendations to the MAVI Team Leaders and Manager about the effectiveness of current technical systems and implement improvements through standards, processes, and guidelines.
  • Develop and manage effective communication with stakeholders, ensuring high-quality, efficient customer service is provided, including providing customers with face-to-face instruction in the use of equipment and systems.

Requirements:

  • Tertiary qualifications in a relevant discipline with subsequent relevant experience in the operation, maintenance, and installation of audio visual and immersive multimedia systems or an equivalent level of knowledge gained through any other combination of education, training, and/or experience.
  • Demonstrated technical proficiency in specialised multimedia systems and immersive technologies, including audio and video production, musical technologies, VR, AR, and other related fields.
  • Experience and current ability to record and edit sound and video.
  • Proven ability to build effective working relationships with internal and external stakeholders, brief contractors, meet critical deadlines, and proven experience in a customer service environment.
  • Excellent organisational skills with the ability to manage and resolve conflicting priorities, work effectively on multiple tasks, meet deadlines, manage time, and ensure targeted outcomes.
  • Superior problem-solving skills with complex Audio Visual and Multimedia systems, including control systems, and proven ability to exercise judgement, use initiative, and leverage data to uncover trends and implement solutions.

UNSW Australia Values:

  • People are at the core of everything we do.
  • We recognize it is the contributions of our staff who make UNSW Australia one of the best universities in Australia and the world.

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