Customer Experience Champion

4 days ago


The Vale, Australia Vodafone Australia Part time

At Vodafone, we're about connecting people and empowering communities. As a Customer Solutions Advisor, you'll be the customer's champion, helping them unlock the full potential of technology in their daily lives.

You'll be at the forefront of delivering exceptional customer experiences, discovering what our customers want and need, and providing them with tailored solutions to fit their lifestyle.

This is your opportunity to thrive in a fast-paced environment where no two days are the same. You could find yourself:

  • Discovering the latest and greatest devices, accessories, and perks from our partners.
  • Providing expert advice and support to ensure customers receive the best value and service.
  • Helping customers troubleshoot technical queries and confidently use our apps to self-serve at home.

We're not just looking for tech experts – we're looking for people who are passionate about making a difference. If you're an excellent communicator, adaptable, and excited about technology, we want to hear from you.

Our ideal candidate is someone who is enthusiastic about learning and growing with our dynamic industry. We offer comprehensive training to help you level up your knowledge and skills, ensuring you're equipped to deliver exceptional results.

As a valued member of our team, you can expect:

  1. A competitive salary and uncapped commission model, giving you the opportunity to boost your earnings with every sale.
  2. An exclusive SIM plan with unlimited calls, texts, and data – so you can enjoy the benefits without paying a single bill.
  3. A range of leave benefits, including volunteer leave, parental leave, gender affirmation leave, and five additional days of leave.
  4. In-depth training on the latest tech, leadership, and coaching topics.
  5. Exciting opportunities to advance your career into leadership roles or head office positions through our 'Future You' programs.

We believe that everyone deserves equal opportunities, regardless of their background or experience. If you're excited about this role but don't tick every box, don't worry – we encourage you to apply and tell us why you'd be perfect for the job.



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