Customer Experience Manager

5 months ago


Mona Vale, Australia ZETR Full time

Join our team.

At ZETR we want to create the ultimate experience for our customers and know that it starts by listening to each other. As part of the ZETR team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the do their best work.
- Working with us.

Every day is different.

We foster each team member, there’s incredible growth opportunity.

Fast pace. You won’t ever get bored.

Thriving team culture with a vibrant office.

Team nourishment with breakfast, lunch and healthy snacks.

Encourage learning in more areas than your role.

Bi-annual full company catch ups

Supported training and development plans for each team member

ZETR inspiration excursions eg. galleries, design stores

Award winning products and design teams

We invest in our local community and culture

Passionate about sustainability - of our business and the planet.

CUSTOMER EXPERIENCE MANAGER

Work Type: Full time
Based: On Site
Location: Head Office, Mona Vale NSW

You will be champion of the ZETR Customer experience, the first point of contact for our valued clientele, managing the relationship through to after sales - ensuring a seamless experience for all clients. Reporting to the National Sales Manager, you will be an integral part of the Sales team, focused on optimising the customer experience, while supporting the Business Development Managers through the sales process from HQ.



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