
Store Team Leader
1 week ago
We are seeking an experienced and skilled Operations Manager to join our Management team. As a senior leader, you will be responsible for supporting the Store Manager and Assistant Store Manager in leading the store team to deliver an exceptional client experience.
Key Responsibilities:
- Be the role model for your team by showcasing Sephora's DNA of delivering a curated, innovative prestige beauty experience.
- Drive a selling culture to exceed KPIs and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
- Utilize and interpret reporting data to support operational decisions by working closely with the Store Manager, Assistant Store Manager, and fellow team of Senior Beauty Advisors.
- Facilitate open communication with your team by providing effective feedback and consistent communication with the Management team.
Requirements:
- Previous retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.
- Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
- A hands-on leader who loves being on the sales floor to motivate, coach, and help your store team members succeed.
- Passionate about excellent client service and experiential retail to ensure your store represents the brand.
- Drive for results with a history of exceeding sales targets and KPIs.
Benefits include developing skills, growing professionally, and experiencing exciting challenges in a dynamic environment.
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