Technical Field Specialist

3 days ago

Westbrook, Australia beBeeFieldTechnician Full time $60,000 - $90,000
Job Overview

This role involves working as a hands-on problem solver with a passion for technology and field work. As part of the team, you will be responsible for testing and maintaining lifting equipment, performing on-site inspections, and providing excellent customer service to ensure client satisfaction and loyalty.

Key Responsibilities:
  • Personal and business safety commitment is paramount.
  • Lifting equipment testing and maintenance require technical expertise.
  • Product maintenance and repair services are essential for client satisfaction.
  • Excellent customer service provision is critical in ensuring repeat business.
  • DIDO visits to customer sites may be required.
  • Collaboration with the support team is vital for seamless communication and issue resolution.
Requirements:
  • Strong communication and customer service skills are necessary.
  • Problem-solving skills and a methodical approach to troubleshooting are crucial.
  • Demonstrated experience in manufacturing is preferred but not essential.
  • A valid driver's license is required for DIDO requirements.
  • The ability to work in physically demanding roles and at heights is essential.
  • Flexibility and availability for travel are necessary.
Benefits:
  • A fully maintained company vehicle, mobile phone, and laptop are provided.
  • A competitive salary, OTE, and incentive schemes are offered.
  • Team member discounts at various retailers are available.
  • A Refer-A-Friend program with incentives is in place.
  • Diversity and well-being initiatives promote a positive work environment.
  • Team events, celebrations, and development opportunities foster growth and engagement.
  • An attractive parental leave policy supports work-life balance.

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