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Sydney Claim Operations Expert
2 weeks ago
We are seeking an experienced Claims Business Operations Manager to lead our claims administration team and drive excellence in claims performance.
The successful candidate will oversee several small teams, executing programs of work aligned with our strategic goals. This includes managing claims administrative support, relief, and specialized claims resources, as well as analytics.
This is a diverse, challenging position that offers a genuine opportunity to make a significant impact. You will be responsible for scoping, championing, and delivering technology and process-based functional improvement projects and activities in collaboration with our projects and process improvement specialists.
We seek a seasoned professional with a strong understanding of NSW Workers' compensation insurance and experience in claims management, business improvement, and financial acumen. Relevant qualifications and a proven track record are essential. As a key member of our team, you will contribute to the development and implementation of strategies to drive operational excellence and improve outcomes for our customers.
In this role, you will have access to training and development opportunities, a wide range of benefits, reward and recognition programs, social club, and a competitive salary package. Our office in Sydney is conveniently located near major public transport links, and we offer hybrid working arrangements, career progression, and a supportive team environment where you can succeed.
