Spare Parts and Customer Service Coordinator

2 days ago


Gold Coast, Queensland, Australia beBeeSpareParts Full time $70,000 - $75,000

Are you looking for a role that combines administrative duties with technical expertise? As a Spare Parts and Customer Service Coordinator, you will be the main point of contact for customers and dealers, providing assistance with service and spare parts enquiries.

Your key responsibilities will include greeting walk-in customers, handling over-the-counter enquiries, spare parts sales and internal sales queries. You will also answer incoming phone calls, process quotes, orders, payments, and invoices, while developing and maintaining good working relationships with customers.

To be successful in this role, you will require mechanical aptitude or a background in spare parts, strong customer service skills, excellent communication skills, both written and verbal, physical fitness, and a well-presented appearance. If you are a team player with a positive attitude and a passion for delivering exceptional customer service, this could be the ideal opportunity for you.

This is an exciting chance to join a global manufacturer of machinery products for the earthmoving and construction industries, where you will be part of both the service and sales teams. Your work will have a direct impact on the success of the business, and you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.



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