
Service Customer Liaison
7 days ago
Job Overview
We are seeking an experienced professional to fill the role of Customer Service Representative. This is a dynamic position that requires a high standard of accuracy and attention to detail.
Key Responsibilities:
- Answering incoming calls from customers
- General warehouse duties
- Serving at the sales counter
- Receiving and processing spare parts orders
- Following up with suppliers on any outstanding orders
- Working closely with customers to track and update them on order status
- Other day-to-day operations of the business
Apart from core tasks, we also provide opportunities for Appliance Sales roles.
Requirements:
- High standard of accuracy & attention to detail
- Excellent phone and communication skills
- A positive attitude to a busy and varied role
- Ability to work as part of a team
- A proactive approach when following up on outstanding orders
About Our Team:
Doug Smith Spares is a well-established company. We value our staff members and strive to create a close-knit and effective team committed to offering impeccable customer service.
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