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Transformational Sports Operations Leader
2 weeks ago
Unlock Your Potential as a Senior Operations Manager
Are you ready to take your career to the next level and play a crucial role in delivering exceptional experiences for sport enthusiasts?
We are seeking a dynamic and energetic Senior Operations Manager who thrives in a fast-paced environment and is passionate about supporting sport and recreation at all levels.
This leadership role requires a continuous improvement mindset, exceptional attention to detail, and a drive to enhance operational efficiency across multiple venues.
As a Senior Operations Manager, you will oversee the safe and efficient operations of our venues, ensuring high standards in venue preparation and presentation.
You will lead a team of operations professionals, including Venue Operations Managers, to ensure smooth back-of-house functions, compliance, safety, and risk management.
Key responsibilities include:
- Leading back-of-house operations, including compliance, safety, and risk management across all venues
- Managing Venue Operations Managers at State Basketball Centre and Lakeside Stadium, ensuring successful event delivery
- Managing contracts for cleaning, security, parking, and other key suppliers
- Driving operational standards and consistency across venues
- Collaborating with teams such as Events & Bookings, Customer Experience, Finance, Facilities, and Marketing to deliver exceptional service
- Developing and implementing Standard Operating Procedures, ensuring compliance with safety and emergency principles
- Mentoring and leading venue teams to foster continuous improvement and outstanding results
Required skills and qualifications:
- Tertiary qualifications in business, operations, events, project management, or related fields
- 7+ years of operational leadership experience in venue or event operations, with expertise in risk, safety, and quality
- Strong financial skills with experience in budgeting and reporting
- Proven leadership with the ability to inspire and manage large teams
- Excellent stakeholder management and communication skills
- Strong organizational and problem-solving abilities, balancing attention to detail with strategic thinking
- Resilience and emotional balance to manage change and complexity
- A collaborative leader who fosters a positive, inclusive environment
Why work with us?
Enjoy flexible work arrangements, staff benefits, and a supportive team environment that values diversity and inclusivity.
How to apply:
Send your resume and cover letter. We value diversity and encourage applications from all backgrounds.
