Governance Manager

2 weeks ago

Coffs Harbour City Council, Australia BCU Bank Full time
About Us

We are a leading customer-owned banking organisation in Australia, represented by P&N Bank in Western Australia and BCU Bank in New South Wales and southeast Queensland. Our purpose is to enrich the lives of our customers and their communities.

Job Summary

We are seeking a highly skilled Governance Manager to join our team. The successful candidate will be responsible for implementing and maintaining data standards, creating and maintaining a framework for AI ethics and responsible use, building governance knowledge and literacy, and helping guide enterprise best practice around data and AI model/tool selection and management.

Key Responsibilities
  • Develop and implement AI governance mechanisms, including documenting and maintaining our AI Policy, AI Standards, and AI Ethics.
  • Partner with Cyber Security, Infrastructure, and Data Engineering functions to ensure AI usage and implementation is carefully considered through an AI Governance lens.
  • Maintain prioritisation and AI Model management framework for all AI and ML related tools and use cases.
  • Mentor a team of Data Stewards to champion and build a data-aware culture across the organisation.
  • Support coaching and development of the Data Stewardship community across the group to promote growth of data governance capabilities.
  • Develop and maintain policies and procedures of the department to ensure the integrity of data artefacts and to support effective production and understanding of data.
  • Ensure continued evolution and maturity of key Data Management processes, including automating data quality monitoring, expanding data catalogue, and driving business adoption of data management tools.
  • Educate the wider business on the use of data, promoting a data-driven culture.
  • Through partnering with others, the role is responsible for uplifting data literacy for the organisation and promoting data-driven decisioning and analytics.
  • Drive internal awareness and ensure business units are aware of any emerging AI/ML risks, including supporting risk control measures through the execution of an effective communication and implementation plan.
  • Compliance with organisational policy and procedures, complete risk training requirements for role, escalation of potential risk and compliance events.
Requirements
  • Excellent knowledge of Australian Information Management and Security and Privacy legislation and industry best practices.
  • Previous exposure to AI tools, specifically an understanding of AI risks and controls, AI ethics governance, Model transparency and explainability, and prior experience with managing AI model validation and governance operations.
  • Ability to design and deliver data management reporting, including presentation to senior management and executive.
  • Ability to develop effective and trusted relationships with all stakeholders.
  • Experience with cloud Data Governance and Catalog tools and Data Quality Tooling.
  • A good communicator able to effectively collaborate, deliver information and determine the appropriate tone and level of detail for the requirement including ability to deliver excellent presentations and training programs.
  • Good time management, able to work independently and take full ownership for responsibilities and issues identified.
  • Demonstrated ability influence adoption of governance methodologies, foster collaboration, and deliver impactful results in a fast-paced, dynamic environment.
  • SQL, Python, and technical Data Governance experience with lineage mapping, data quality rules, CDE tagging, etc. an advantage.
  • Strong problem-solving and analytical skills.
  • Analytics, Data Science, Data Management, Risk Management degree desirable.
  • Certified Data Management Professional (CDMP) preferred but not essential.
What We Offer

We offer a collaborative and inclusive workplace where our people feel a strong sense of belonging, are recognised, invested in, cared for, and are part of something bigger. We provide a range of employee benefits, including flexible work arrangements, an incentive scheme for exceptional performance, leadership and professional development, and a comprehensive Employee Assistance Program.

We are committed to creating a satisfying and fulfilling working environment that rewards and helps you perform to your potential and expand your experience and learning. We encourage people of all abilities, backgrounds, identities, ages, and cultures to apply.

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