Automotive Insurance Claims Professional

6 days ago


Melbourne, Victoria, Australia beBeeClaims Full time $72,000 - $96,000
Recoveries Specialist Job Description

The role of a Recoveries Specialist involves managing a portfolio of credit hire and repairer claims. This position requires maintaining a high standard of claim settlements through assessing liability, recovery potential, and negotiating with third parties and insurers.

Main Responsibilities:
  • Stakeholder Communication: The Recoveries Specialist will need to communicate effectively with internal and external stakeholders.
  • Evidential Requirements: The candidate must be able to investigate evidential requirements to progress the claim.
  • Claim Documentation Review: The Recoveries Specialist will review and interpret claim documentation.
  • Market Rate Evidence: Researching market rate evidence for invoice periods is also a key responsibility.
  • Negotiation: Negotiating recovery percentages with insurers and settlement with insurers are critical tasks.
  • Escalation Preparation: The Recoveries Specialist will prepare file details for escalation.
  • Collection Tracking: Tracking collections and confirming payments are essential duties.

We are seeking a candidate with strong decision-making, analytical, negotiation, and conflict management skills. A tertiary qualification is desirable but not essential. Previous experience managing a portfolio of claims is required, as well as motor vehicle hire/credit hire knowledge or insurance industry experience.



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