Data Center Technical Operations Specialist

1 month ago

North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time
Data Center Technical Operations Specialist

Amazon Corporate Services Pty Ltd is seeking a highly skilled Data Center Technical Operations Specialist to join our team. As a key member of our Data Center Operations team, you will be responsible for ensuring the smooth operation of our data centers, including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management, and metric reporting.

Key Responsibilities:

  • Participate in a 24/7 rotating shift pattern
  • Responsible for the on-site management of contractors, sub-contractors, and vendors
  • Establish performance benchmarks and conduct analyses
  • Generate Change Management requests and Incident Management tickets
  • Work with DC managers and other business leaders to coordinate projects and manage capacity
  • Establish documentation relevant to business and facility operations
  • Review the management of routine maintenance and emergency services
  • Assist in the design, implementation, commissioning, and build-out of new facilities
  • Drive and implement projects to increase current facility capacity, efficiency, sustainability, and reliability
  • Management of facility assets and provision of infrastructure and inventory asset management
  • Attend and participate in regular Construction and Operational Meetings

Requirements:

  • 4+ years of relevant work experience in maintaining a DC or Critical space facility
  • Strong verbal and written communication skills
  • Strong leadership and organizational skills
  • Strong attention to detail
  • Strong Facilities Management skills
  • Ability to prioritize in complex, fast-paced environments
  • Familiar with Service Management systems
  • Experience with the development of MOPs and SWMS for planned works
  • Physical Security protocol awareness
  • Computer literate, confident with Office Suite

Preferred Qualifications:

  • Degree or Technical (Military/Trade School) and relevant experience
  • 6+ years of Data Center Engineering/Operations Experience
  • 4+ years of Data Center Management Experience
  • Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or relevant discipline

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