Employment Coach

3 weeks ago


Port Augusta, South Australia Workskil Australia Ltd Full time
About the Role

We are seeking a highly motivated and dedicated Employment Coach to join our team at Workskil Australia Ltd. As an Employment Coach, you will play a vital role in assisting our customers to set and achieve their career goals while meeting the contractual requirements of an employment service provider.

Key Responsibilities
  • Assist diverse customers in overcoming personal and professional challenges to achieve their career aspirations.
  • Deliver coaching to improve employability skills, confidence, and career planning to support customers in securing suitable employment opportunities.
  • Prepare high-quality resumes, cover letters, and support the job application process to increase customers' chances of success.
  • Finding suitable employment opportunities for customers and advocating on their behalf to ensure they receive the support they need.
  • Refer customers to internal and external support services for housing, mental health, and financial counselling to address any underlying barriers to employment.
  • Provide additional mentoring and support during the first six months of employment to ensure customers have the best possible chance of success.
  • Document customer information and progress accurately within Workskil Australia and Government systems to ensure seamless communication and collaboration.
About You

We are looking for a passionate and driven individual who is committed to helping others achieve their career goals. As an Employment Coach, you will be self-motivated, inclusive, and open-minded, with excellent communication and interpersonal skills. You will be able to demonstrate the following:

  • Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
  • Ability to work independently and as part of a team to achieve individual and team targets.
  • Strong administration skills and IT literacy, including data entry, Word, Excel, and Outlook to manage customer information and progress.
  • Attention to detail and ability to work under pressure to meet deadlines and achieve targets.
  • Meeting a minimum typing speed of 30 words per minute to efficiently manage customer information and progress.
What We Offer

We provide a competitive salary, attractive benefits, and opportunities for career progression and professional development. As a not-for-profit organization, we invest in our staff's wellbeing and provide a supportive and inclusive work environment.

We are committed to creating a safe and inclusive workplace for all employees, and we welcome applications from diverse backgrounds and experiences. If you are passionate about helping others achieve their career goals and are looking for a rewarding and challenging role, we encourage you to apply.


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