Front Office Manager

2 days ago


Brisbane, Queensland, Australia beBeeHospitality Full time $90,000 - $120,000
Job Title: Front Office Manager

A front office manager is responsible for overseeing the day-to-day operations of the hotel's front desk. This role involves ensuring seamless guest experiences and efficient team performance.

The successful candidate will have previous experience in a similar leadership position, strong leadership skills, and excellent communication abilities. Proficiency in hotel systems such as Opera is an advantage.

In this hands-on role, you will lead and support a dynamic team to deliver exceptional service to guests. Responsibilities include managing daily operations, handling guest enquiries and resolving issues professionally and promptly. You will also work closely with other departments to ensure smooth operations and drive revenue through upselling and loyalty engagement.

  • Proven leadership experience in a fast-paced hotel environment
  • Excellent communication and problem-solving skills
  • Proficiency in hotel software systems
  • Ability to work a flexible roster including weekends and evenings
  • Passion for delivering outstanding guest experiences

We are looking for a talented individual who can drive our front office team to excellence. If you have a passion for hospitality and delivering exceptional service, we encourage you to apply for this exciting opportunity.



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