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Senior Retail Operations Manager

2 months ago

Hobart, Tasmania, Australia MAC Full time

We are looking for a seasoned and dynamic Senior Retail Operations Manager to lead our team of artists in achieving sales and customer service targets.

As a leader in prestige beauty, we offer excellent training and development opportunities, a competitive remuneration package, and generous benefits that enhance our employees' wellbeing and experience.

The ideal candidate will have proven retail operations experience, including inventory management and cash reconciliation, with a proven track record of coaching/mentoring others to achieve sales and customer service targets.

We require a highly organized individual who can work effectively in a fast-paced retail environment, including days, nights, weekends, and special events. Additionally, the ability to provide inspirational, authentic, and personalized customer service is essential.

Key responsibilities include:

  • Supporting the Retail Manager in leading the team to achieve sales and customer service targets
  • Maintaining high standards of retail operations, including inventory management and cash reconciliation
  • Providing coaching and mentoring to team members to develop their skills and performance
  • Collaborating with other departments to drive business results and improve customer satisfaction

We offer a comprehensive benefits package, including corporate discounts, personal merchandise, paid parental leave, health and wellness programs, birthday leave, and learning and education opportunities.

The salary for this role is estimated to be around £35,000-£40,000 per annum, depending on location and experience.