Retail Store Operations Manager
2 weeks ago
About the Role
We are seeking a driven and motivated Retail Store Operations Manager to join our team at Dotti. This is an exciting opportunity for an individual who is passionate about delivering exceptional customer service and driving sales growth.
In this role, you will work closely with the Store Manager to maximise sales opportunities through coaching, developing and providing feedback to your team. You will be responsible for creating a safe working environment, managing stock levels, and implementing visual merchandising strategies.
To succeed in this role, you will need previous leadership experience, preferably in a retail environment. You should be confident in providing praise and improvement feedback to your team and have a strong understanding of loss prevention and health & safety protocols.
As a Retail Store Operations Manager with Dotti, you will be part of a dynamic and fast-paced team that is committed to delivering fashion fast to our customers. We offer a range of benefits including a structured 3-month training plan, flexible roster options, and a 50% staff discount on Dotti products.
This is a part-time position requiring availability on alternating weekends, late nights, and public holidays. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply.
Key Responsibilities:
- Create a safe working environment for your team and customers
- Act as Store Manager when required, including opening and closing of the store
- Daily management of stock to minimize stock loss and maximise sales
- Implement brand visual merchandising strategies and promotional changes
- Provide exceptional customer service
What You'll Bring:
- Previous leadership experience, ideally in a retail environment
- Confidence providing praise and improvement feedback to your team
- Ability to provide an exceptional and unique customer experience
- Knowledge in loss prevention and health & safety
- Visual Merchandising experience advantageous
About Dotti
Dotti is a leading Australian retailer offering a wide range of fashion products to our customers. As a Retail Store Operations Manager with Dotti, you will be part of a dynamic team that is committed to delivering exceptional customer service and driving sales growth.
Estimated Salary: $60,000 - $80,000 per annum
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