Network Performance Specialist

1 day ago


Melbourne, Victoria, Australia beBeeLeader Full time $160,000 - $200,000
Key Job Role

This strategic position oversees the Network Operations Centre, ensuring seamless network performance, prompt incident resolution and clear communication during critical events.

Responsibilities
  • Oversee 24/7 operations to guarantee high-level service delivery and efficient incident response.
  • Collaborate with Engineering to implement cutting-edge technologies and optimize network monitoring tools.
  • Act as a primary escalation point, champion root cause analysis, and drive optimal service outcomes.
  • Develop Team Leads, foster a culture of continuous improvement, and manage resource planning and shift structures.
  • Track KPIs, enforce compliance, and lead operational reporting.
Requirements
  • Minimum 5-7+ years' experience in NOC or network operations leadership in a carrier-grade environment.
  • Deep technical knowledge of IP networking (BGP, MPLS, VPN), Cisco/Juniper infrastructure, and advanced network monitoring tools.
  • Proven leadership skills with the ability to empower high-performing teams.
  • Familiarity with ITIL-aligned processes and ticketing systems such as ServiceNow.
  • Strong communication and stakeholder management skills.
  • Understanding of GPON will be highly regarded.
Benefits

The successful candidate will have the opportunity to work in a dynamic environment, drive innovation and excellence, and contribute to the company's growth and success.



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