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Patient Service Assistant

2 weeks ago


City of Greater Geelong, Australia Vision Hospital Group Part time

At Vision Hospital Group, we are committed to delivering high-quality outcomes for our patients. As a Medical Receptionist, you will play a vital role in ensuring that our patients receive exceptional care and service.

About the Job

We are seeking a skilled and experienced Medical Receptionist to join our team on a part-time basis at our North Queensland Day Surgery. The successful candidate will be responsible for interacting with patients and visitors, assisting with general enquiries, and performing general administrative duties.

The role requires a high level of organization, attention to detail, and communication skills. The successful candidate will be able to multitask, prioritize efficiently, and work collaboratively as part of our team.

Primary responsibilities may include interacting with patients and visitors, assisting with general enquiries, answering telephone calls, and performing general administrative duties involving patient accounts, banking procedures, and health fund checks.

The ideal candidate will have flexibility with their availability, including early starts and late finishes, as well as occasional sick and holiday relief.

Key Responsibilities:
  • Interact with patients and visitors in a professional manner
  • Assist with general enquiries and answer telephone calls
  • Perform general administrative duties
  • Utilize the patient management system to capture patient details and prepare paperwork
What We Offer

Vision Hospital Group offers a positive workplace culture with a strong focus on teamwork. Our people and our culture are our biggest asset, and we work hard to nourish both. You'll have access to employee benefits such as retail discounts, counselling services, and recognition programs.