Patient Service Associate

1 week ago


City of Greater Geelong, Australia Ocean State Job Lot Full time

Citizens Medical Center is committed to providing quality medical services to the citizens of South Texas, and we're seeking a talented Patient Service Associate to join our team.

As a Patient Service Associate, you will play a critical role in delivering exceptional patient care and service excellence, working closely with our healthcare team to ensure seamless patient experiences.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment and provide outstanding customer service.

Key Responsibilities:
  • Welcome and direct patients, visitors, and staff in a professional and courteous manner
  • Manage incoming phone calls, ensuring prompt and efficient responses to all inquiries
  • Verify and update patient demographics and insurance information as needed

Requirements:

  • High school education or equivalent required; related experience preferred
  • Basic computer skills and proficiency in Microsoft Office applications
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment


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