Patient Service Representative

2 weeks ago


City of Merribek, Australia East Brunswick Medical Centre Full time

Patient Service Representative Role Description

We are looking for a reliable and patient-focused individual to join our team as a patient service representative. The successful applicant will be responsible for managing phone calls, scheduling appointments and providing exceptional customer service.

Key Responsibilities:

  • Welcome patients on arrival and provide assistance
  • Manage phone calls and respond to patient inquiries
  • Schedule appointments and maintain accurate records

Requirements:

  • Strong customer service skills
  • Ability to work in a fast-paced environment
  • Familiarity with medical software and systems


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