Conflict Resolution Specialist
2 days ago
Job Overview
The Conflict Resolution Specialist plays a pivotal role in delivering exceptional customer-focused dispute resolution services for clients, prioritizing timely and efficient decision-making to resolve disputes expeditiously and fairly.
This critical accountability involves conducting conflict resolution processes in a manner that maximizes stakeholder satisfaction while minimizing costs related to disputes.
Key Responsibilities
- Provide high-quality customer service to internal customers, clients, and legal representatives;
- Prepare conference schedules;
- Liaise with experts to review advice and provide instruction;
- Formulate settlement options;
- Communicate and implement dispute outcomes effectively with all key stakeholders;
- Ensure compliance with relevant acts and regulations.
Desirable Skills and Qualities
- Ability to make informed decisions, influence, and negotiate win-win outcomes;
- Excellent time management and organizational skills;
- Build rapport with key stakeholders;
- Strong communication and interpersonal skills;
- Sound knowledge of Dispute Resolution Management and regulatory frameworks.
What We Offer
A dynamic work environment that values collaboration, innovation, and continuous learning. Opportunities for professional growth and development. A competitive compensation package.
How to Apply
Please submit your application, including your resume and a cover letter outlining your qualifications and experience.
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