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Director of Client Engagement
2 weeks ago
We are seeking a proactive and curious Account Director to join our team in Canberra, responsible for leading key accounts across the ACT region.
- Act as a consultative partner and strategic advisor, not just a vendor.
- Demonstrate domain expertise in public sector and regulated industries while providing meaningful insights to stakeholders.
- Build deep stakeholder maps within client organisations to extend our reach and uncover new use cases across departments.
This role reports to the Director, Account Management and is an individual contributor position.
Key ResponsibilitiesLead Key Accounts:
Manage and maintain relationships with key clients to identify business opportunities and deliver exceptional service.
Provide Strategic Advice:
Offer expert guidance on industry trends and best practices to help clients achieve their goals.
Develop Stakeholder Maps:
Create detailed maps of client organisations to understand their needs and preferences.
Security Clearance:
The successful candidate must have at least a Baseline Security Clearance.
RequirementsDomain Expertise:
Strong understanding of public sector and regulated industries.
Communication Skills:
Excellent written and verbal communication skills.
Strategic Thinking:
Able to think critically and strategically to solve complex problems.
