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Team Development Head

2 weeks ago

Adelaide, South Australia My Plan Manager Full time

My Plan Manager is seeking a Team Development Head to lead our team of professionals. As a key member of our team, you will be responsible for developing and implementing strategies to improve service delivery.

Key Responsibilities
  • Develop and implement strategies to improve service delivery.
  • Coach and support team members to meet quality and KPI measures.
  • Ensure complaints are managed in accordance with MPMG Policy and NDIS statutory Rules.
Requirements
  • Previous leadership experience.
  • Ability to analyse information and problem solve to resolution.
  • Proven ability to deliver high standards of customer service.