Marine Superintendent

4 weeks ago


Perth, Western Australia Caterpillar Full time

Job Title: Marine Superintendent - Technical Support Specialist

Caterpillar is seeking a highly skilled Marine Superintendent to provide technical support and consultant services to dealers, internal and external customers worldwide.

The successful candidate will be responsible for monitoring the overall performance and field service of products to reduce warranty costs, service-related costs, and meet customer needs.

Key Responsibilities:

  • Monitor product performance and identify problems
  • Investigate causes and establish priorities for resolution
  • Develop plans for fixing problems, including validation and publication of corrective action
  • Provide technical product support to dealer personnel, subsidiary service groups, and marketing units
  • Support marketing units with technical guidance for managing customer problems with product deficiencies

Requirements:

  • Technical/engineering background and several years of field service experience
  • Strong mechanical and/or electrical aptitude and product knowledge
  • Good effective communication skills, ability to organize work, and persuasiveness

Caterpillar offers a competitive salary, attractive bonus and share options, higher superannuation, career development with global prospects, and a strong commitment to safety and wellbeing.



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