Marine Operations Manager
2 weeks ago
As a key member of the Caterpillar Oil & Gas and Marine Division, the Marine Service Superintendent plays a vital role in providing technical support and consultant services to dealers, internal, and external customers worldwide.
Key Responsibilities:
- Monitor the overall performance of products to reduce warranty costs, service-related costs, and meet customer needs worldwide.
- Identify problems, investigate causes, and establish priorities for resolution.
- Initiate action for product improvement through PIP/PSP warranty program preparation to address commercial/business impact of field problems.
- Provide technical product support to dealer personnel, subsidiary service groups, marketing units, design engineers, and other teams.
Requirements:
- Technical/engineering background and several years of field service experience, preferably with Caterpillar.
- Strong mechanical and/or electrical aptitude and product knowledge, as well as good engineering background.
- Excellent communication skills, ability to organize work, and persuasiveness.
What You Will Get:
Caterpillar offers a total rewards package that includes competitive remuneration, attractive bonus and share options, higher superannuation, and career development opportunities.
Our Commitment:
We value your performance, safety, and wellbeing, and commit to an inclusive workplace culture focused on quality, customer service, and the environment.
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