Restaurant Team Lead

3 weeks ago

Perth, Western Australia Lantern On The Quay Full time

Job Summary:

The Lantern on the Quay is seeking a highly skilled and experienced Restaurant Manager to join our team. As a key member of our management staff, you will play a crucial role in ensuring the smooth operation of our restaurant, delivering exceptional customer service, and driving business success.

About Us:

Lantern on the Quay is a reputable dining establishment located in [location]. We pride ourselves on providing an exceptional dining experience for our guests, and we are looking for someone who shares our passion for delivering high-quality food and service.

Key Responsibilities:

  • Staff Management:
    • Recruit, interview, and train new staff members.
    • Oversee waitstaff and kitchen personnel, ensuring they meet our high standards.
    • Schedule employees and manage payroll efficiently.
    • Supervise and appraise staff performance regularly.
  • Customer Service:
    • Handle reservations, greet guests, and facilitate order placement with a smile.
    • BUILD STRONG RELATIONSHIPS WITH CUSTOMERS TO ENSURE THEY HAVE AN EXCELLENT DINING EXPERIENCE.
    • Ensure high levels of customer satisfaction through prompt and courteous service.
    • Address customer complaints and feedback professionally.
  • Operations Management:
    • Oversee daily shift operations, including front-of-house and back-of-house procedures.
    • Maintain safety and food quality standards, adhering to health and safety regulations.
    • Manage inventory and ordering supplies effectively.
    • Collaborate with chefs to design menus that meet customer demands.
    • Ensure compliance with health and safety regulations.
    • Coordinate special events and functions.
  • Financial Management:
    • Monitor operational costs and identify areas for cost reduction.
    • Prepare reports on revenues and expenses accurately.

Requirements:

  • Minimum 2 years of experience in a similar role.
  • Strong leadership qualities with the ability to inspire and motivate a team.
  • Proficiency with restaurant management software and point-of-sale systems.
  • Extensive knowledge of the restaurant industry, including food safety, liquor licensing, and other applicable regulations.
  • A thorough understanding of Cantonese cuisine is essential.

We offer a competitive salary range of $60,000 - $80,000 per annum, commensurate with experience, plus additional benefits. If you are a motivated and organized individual who can lead our team to success, please submit your application.

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