Administrative Support Specialist
2 days ago
The job holder will be responsible for providing administrative support to the Respiratory Department at John Hunter Hospital. The ideal candidate will have experience in an administrative or office role, preferably in healthcare.
This is a targeted Aboriginal or Torres Strait Islander role under section 21 of the Anti-Discrimination Act 1977.
Key Responsibilities:- Provide sufficient notice and clear communication to patients for ongoing reviews.
- Maintain highly accurate and consistent data entry across all systems.
- Prepare and distribute patient medication letters.
- Manage complex and sensitive patient records with confidentiality and precision.
- Offer administrative support to the wider multidisciplinary team (MDT).
- Coordinate outreach clinics to improve access for patients in rural regions.
- Attend MDT meetings, record detailed minutes, and distribute documentation efficiently.
- Identify workflow barriers for clinicians and assist with ad-hoc tasks to maximise time for patient care.
- Experience in an administrative or office role; healthcare experience is a bonus.
- Strong organisational skills; able to manage time, appointments and tasks effectively.
- Clear and professional communication skills in person, over the phone, and in writing.
- Attention to detail, especially when entering data or handling patient information.
- Ability to work with confidential information and respect patient privacy.
- Proficiency with computers, including email, Microsoft Word, Excel, and booking systems.
- Experience managing calendars or booking appointments.
- Ability to work independently and as part of a team.
- Willingness to assist doctors and staff with extra tasks when needed.
- 4 weeks annual leave (pro-rata for part-time employees)
- Paid parental leave (for eligible employees) - supporting work-life balance
- Fitness Passport for health and well-being - discounted gym options
- Employee Assistance Program (EAP) for staff and family members
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