
Administrative Support Specialist
3 days ago
A versatile and proactive individual is sought to support the Maternity and Gynaecology team in a key administrative role.
About the Position:This casual administrative position offers an opportunity to contribute to a high-performing team that provides exceptional patient care and support during critical periods of life.
Key Responsibilities:- Greet and assist patients and their families with empathy and professionalism
- Update and maintain accurate patient records and details in a timely manner
- Effectively manage referrals, appointment bookings, and other administrative tasks
- Provide excellent customer service by answering and directing phone calls promptly
- Ensure the secure handling and filing of medical documentation
- Support both on-site and satellite clinic operations efficiently
- Highly organised and detail-oriented with strong analytical skills
- Confident communicators with excellent interpersonal skills, demonstrating empathy and friendliness
- Able to adapt quickly in a fast-paced environment, prioritising tasks effectively
- Proficient in using administrative systems and technology
- Flexible and available for short-notice shifts, ensuring seamless continuity of services
Experience in healthcare or customer-facing administration is highly regarded, but not essential.
Benefits:- Contributing to a sustainable healthcare system
- Salary packaging options
- Fitness Passport for health and well-being, offering discounted gym membership for you and your family
The Employee Assistance Program (EAP) is available for staff and family members, providing confidential support when needed.
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