Customer Service Ambassador
3 weeks ago
Burger Urge is a dynamic restaurant chain with a passion for delivering exceptional customer experiences. We are seeking an experienced and hands-on Crew Member who can drive a positive workplace culture.
The ideal candidate will be responsible for providing outstanding customer service, ensuring all customers are satisfied with their dining experience. They will work in a fast-paced environment, handling tasks such as taking orders, preparing food, maintaining cleanliness, and managing inventory.
Key responsibilities include:
- Greeting customers and taking their orders in a timely and friendly manner.
- Preparing food according to Burger Urge standards and recipes.
- Maintaining cleanliness and hygiene standards in the kitchen, dining area, and restrooms.
- Operating and maintaining kitchen equipment.
- Handling cash and credit card transactions and maintaining accurate records of sales.
We offer a competitive salary range of $50,000 - $65,000 per annum, depending on experience, plus generous employee discounts and benefits.
Burger Urge Perks
- Generous employee discount on all menu items and merchandise.
- Growing company with expanding roles and promotion pathways.
- Strong market position within the industry.
To succeed in this role, you will need:
- Strong interpersonal skills.
- Excellent customer service skills.
- Ability to work in a fast-paced environment.
- Strong organizational and time management skills.
Mandatory Requirements
- Food Safety Certificate.
- Valid working rights, including passport and visa documentation.
- Obtain an RSA Certificate within 30 days of starting employment.
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