Automotive Service Team Lead

18 hours ago

Morley, Western Australia RAC WA Full time

About the Role:

RAC WA is seeking an experienced Service Centre Manager to lead their automotive service team in Morley. This exciting opportunity is perfect for someone with a background in the automotive industry who is passionate about delivering quality service, optimising operational performance, and supporting team development.

Key Responsibilities:

As the Service Centre Manager, you will be responsible for leading and supporting a high-performing team of automotive professionals to ensure daily operations align with RAC's strategic goals. Your focus areas will include:

  • Operational Leadership: Manage overall performance, ensuring the centre meets key performance indicators such as revenue, profitability, quality, and compliance.
  • Health & Safety Compliance: Oversee and monitor health, safety, and environmental compliance across all operations.
  • Team Development: Plan and manage staff performance, ensuring alignment with RAC policies. Provide coaching and create a culture of engagement.
  • Customer Excellence: Ensure superior service for customers and members, handling feedback and optimising customer retention and satisfaction.
  • Operational Efficiency: Review and implement process improvements for better efficiency in service delivery.
  • Inventory & Equipment Management: Ensure smooth operation through effective management of inventory, stock, and equipment.
  • Recruitment and Retention: Play a key role in recruiting, retaining, and developing talent for the centre.

About You:

The ideal candidate will have significant experience in the automotive industry, a consultative leadership style, and a strong focus on team development. Other key attributes include:

  • Sales & Business Acumen: Ability to drive growth in client base while ensuring business profitability.
  • Communication Skills: Strong written and verbal communication with excellent relationship management abilities.
  • Problem Solving & Decision Making: Proven skills in conflict resolution and making decisions under pressure.
  • Organisational Skills: Ability to manage multiple tasks and deadlines with ease.
  • Team Coaching Experience: A track record of coaching, mentoring, and fostering a positive work culture.

What We Offer:

RAC WA is an equal opportunity employer, committed to fostering a workplace that embraces and values diversity and inclusion. If you need support or adjustments during the recruitment process, please let us know during your application.

  • Automotive Service Team Lead

    1 week ago

    Morley, Western Australia RAC WA Full time

    RAC WA is seeking a highly skilled and experienced Service Centre Manager to lead their automotive service team in Western Australia. This is an exciting opportunity for someone with a background in the automotive industry who is passionate about delivering quality service, optimising operational performance, and supporting team development.Key...

  • Automotive Service Centre Manager

    3 weeks ago

    Morley, Western Australia RAC of WA Full time

    Lead Our Automotive Service TeamRAC Auto Services is seeking a dedicated and experienced Service Centre Manager to lead their automotive service team in Morley. This is an exciting opportunity for someone with a background in the automotive industry who is passionate about delivering quality service, optimising operational performance, and supporting team...

  • Automotive Service Centre Director

    2 weeks ago

    Morley, Western Australia RAC of WA Full time

    RAC Auto Services is seeking a dedicated and experienced Service Centre Manager to lead their automotive service team in Morley. This is an exciting opportunity for someone with a background in the automotive industry who is passionate about delivering quality service, optimising operational performance, and supporting team development.Key...

  • Automotive Service Centre Director

    17 hours ago

    Morley, Western Australia RAC of WA Full time

    RAC Auto Services is seeking a highly experienced and skilled Automotive Service Centre Director to lead their automotive service team in Morley. This is an exciting opportunity for someone with a background in the automotive industry who is passionate about delivering quality service, optimising operational performance, and supporting team development.Key...

  • Automotive Service Centre Director

    1 week ago

    Morley, Western Australia RAC of WA Full time

    RAC Auto Services is seeking a dedicated and experienced Automotive Service Centre Manager to lead their automotive service team in a dynamic environment. This is an exciting opportunity for someone with a background in the automotive industry who is passionate about delivering quality service, optimising operational performance, and supporting team...

  • Automotive Service Centre Manager

    2 months ago

    Morley, Western Australia RAC WA Full time

    RAC WA is seeking a dedicated and experienced Automotive Service Centre Manager to lead their automotive service team. This is an exciting opportunity for someone with a background in the automotive industry who is passionate about delivering quality service, optimising operational performance, and supporting team development.What We Offer:Competitive...

  • Automotive Service Centre Director

    2 months ago

    Morley, Western Australia RAC WA Full time

    {"title": "Service Centre Manager", "description": "Lead Our Automotive Service TeamRAC WA is seeking a dedicated and experienced Service Centre Manager to lead their automotive service team in Morley. This is an exciting opportunity for someone with a background in the automotive industry who is passionate about delivering quality service, optimising...

  • Automotive Service Centre Director

    4 weeks ago

    Morley, Western Australia RAC of WA Full time

    Lead Our Automotive Service TeamRAC Auto Services is seeking a dedicated and experienced leader to drive the success of their automotive service team in Morley. This is an exciting opportunity for someone with a background in the automotive industry who is passionate about delivering quality service, optimising operational performance, and supporting team...

  • Automotive Service Centre Director

    4 weeks ago

    Morley, Western Australia RAC of WA Full time

    Service Centre Manager Job OpportunityRAC Auto Services is seeking a seasoned and accomplished Service Centre Manager to lead their automotive service team in Morley. This is an exciting opportunity for someone with a background in the automotive industry who is passionate about delivering exceptional service, optimising operational performance, and...

  • Automotive Service Centre Director

    4 weeks ago

    Morley, Western Australia RAC WA Full time

    Service Centre Manager OpportunityRAC WA is seeking a seasoned Service Centre Manager to lead their automotive service team in Morley. This is an exciting opportunity for someone with a background in the automotive industry who is passionate about delivering quality service, optimising operational performance, and supporting team development.What We...

  • Automotive Service Centre Director

    3 weeks ago

    Morley, Western Australia RAC WA Full time

    Service Centre Manager OpportunityRAC WA is seeking a highly skilled and experienced Service Centre Manager to lead their automotive service team in Morley. This is an exciting opportunity for someone with a background in the automotive industry who is passionate about delivering quality service, optimising operational performance, and supporting team...

  • Automotive Service Centre Director

    3 weeks ago

    Morley, Western Australia RAC WA Full time

    Service Centre Manager OpportunityRAC WA is seeking a seasoned Service Centre Manager to lead their automotive service team in Morley. This is an exciting opportunity for someone with a background in the automotive industry who is passionate about delivering quality service, optimising operational performance, and supporting team development.What We...

  • Automotive Service Centre Director

    3 weeks ago

    Morley, Western Australia RAC WA Full time

    Service Centre Manager OpportunityRAC WA is seeking a highly skilled and experienced Service Centre Manager to lead their automotive service team in Morley. This is an exciting opportunity for someone with a background in the automotive industry who is passionate about delivering quality service, optimising operational performance, and supporting team...

  • Automotive Service Centre Leadership Position

    2 weeks ago

    Morley, Western Australia RAC WA Full time

    RAC WA is seeking a highly experienced and dedicated Service Centre Manager to lead their automotive service team in Morley. This is an exciting opportunity for someone with a background in the automotive industry who is passionate about delivering quality service, optimising operational performance, and supporting team development.Key Responsibilities:As...

  • Automotive Service Centre Director

    1 month ago

    Morley, Western Australia RAC WA Full time

    Service Centre Manager - RAC WARAC WA is seeking a dedicated and experienced Service Centre Manager to lead their automotive service team in Morley. This is an exciting opportunity for someone with a background in the automotive industry who is passionate about delivering quality service, optimising operational performance, and supporting team...

  • Automotive Service Centre Director

    4 weeks ago

    Morley, Western Australia RAC WA Full time

    Service Centre Manager OpportunityRAC WA is seeking a highly skilled and experienced Service Centre Manager to lead their automotive service team in Morley. This is an exciting opportunity for someone with a background in the automotive industry who is passionate about delivering quality service, optimising operational performance, and supporting team...

  • Automotive Service Centre Director

    2 weeks ago

    Morley, Western Australia RAC WA Full time

    Job Title: Service Centre ManagerRAC WA is seeking a highly experienced and skilled Service Centre Manager to lead their automotive service team in Morley. This is an exciting opportunity for someone with a background in the automotive industry who is passionate about delivering quality service, optimising operational performance, and supporting team...

  • Automotive Technician

    1 week ago

    Morley, Western Australia RAC of WA Full time

    RAC Auto Services, a leading auto repair and maintenance business, is seeking a skilled Mechanical Repair Specialist to join our team.We take pride in delivering top-notch automotive solutions and excellent customer service to our members. As a Vehicle Maintenance Professional, you will be responsible for:Diagnosing and repairing complex mechanical and...

  • Automotive Service Centre Leadership Position

    2 weeks ago

    Morley, Western Australia RAC of WA Full time

    RAC of WA is seeking a highly skilled and experienced Service Centre Manager to lead their automotive service team. This is an exciting opportunity for someone with a background in the automotive industry who is passionate about delivering quality service, optimising operational performance, and supporting team development.Key Responsibilities:Operational...

  • Customer Service Representative

    2 days ago

    Morley, Western Australia Repco Full time

    Job Description:We are seeking a skilled Customer Service Representative to join our team at Repco, a leading provider of automotive aftermarket parts and accessories. As a key member of our team, you will be responsible for delivering exceptional customer service and sales performance in our stores.Responsibilities:Provide genuine service to customers,...