Food and Beverage Service Associate
6 hours ago
We are seeking a friendly and professional Food and Beverage Attendant to join our team at Novotel. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.
Key Responsibilities:
- Explain our menu to guests, assist with special dietary needs, and provide recommendations for beverages
- Engage with guests during breakfast and dinner service, ensuring a warm and welcoming atmosphere
- Serve drinks from the bar and deliver to tables, maintaining a high level of service quality
- Deliver room service orders and ensure timely service
- Order and deliver food and beverage orders, liaising with the kitchen as needed
- Maintain high standards of hygiene and cleanliness in the service areas
- Assist with conference and events, room setup, and pack down
Requirements:
- A friendly and customer-focused attitude, with a commitment to Total Customer Satisfaction
- Initiative to ensure positive and efficient interactions with guests
- Responsible Service of Alcohol (RSA) Certificate
- Previous customer service or hospitality experience
- Confidence in liaising with internal and external clients
- A high standard of grooming and presentation
- Ability to work various rostered shifts, including early mornings, late evenings, weekends, and public holidays
What We Offer:
We provide a fantastic career opportunity, training, and excellent working conditions with a supportive and fun team. You will also have access to exclusive hotel discounts worldwide.
Our Commitment to Diversity and Inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
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